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LASER RANGEFINDERS
My laser rangefinder seems to be off by 10 yards?
My laser rangefinder seems to be off by 10 yards?
If your laser rangefinder is consistently off by 10 yards, it may need recalibration or servicing. Contact the manufacturer or refer to the user manual for instructions on how to address the issue.
When do l replace the battery?
When do l replace the battery?
No, our products use rechargeable batteries with USB cable, ensuring that the battery is fully charged using the provided USB cable.
The display is out of focus?
The display is out of focus?
If the display on your laser rangefinder is out of focus, there may be a diopter adjustment or focus knob that needs to be adjusted. Refer to the user manual or contact the manufacturer for guidance on how to adjust the focus of the display.
ls it safe to clean my laser rangefinder?
ls it safe to clean my laser rangefinder?
Yes, it is generally safe to clean your laser rangefinder. However, it’s important to follow the manufacturer’s guidelines for cleaning to avoid damaging any delicate components. You can follow these steps:
- Remove any excessive dust or debris from the exterior by gently blowing on it or using a soft brush.
- For removing dirt or fingerprints, utilize the provided microfiber cloth. Rub the lens in a circular motion, taking care not to apply too much pressure or use abrasive materials that could scratch the lens. The microfiber cloth can be lightly moistened by breathing on it to provide a slight amount of moisture.
- If you require a more thorough cleaning, you may use photographic lens tissue along with photographic-type lens cleaning fluid or isopropyl alcohol. Remember to apply the cleaning fluid to the cloth rather than directly onto the lens to avoid any potential damage.
- Remove any excessive dust or debris from the exterior by gently blowing on it or using a soft brush.
- For removing dirt or fingerprints, utilize the provided microfiber cloth. Rub the lens in a circular motion, taking care not to apply too much pressure or use abrasive materials that could scratch the lens. The microfiber cloth can be lightly moistened by breathing on it to provide a slight amount of moisture.
- If you require a more thorough cleaning, you may use photographic lens tissue along with photographic-type lens cleaning fluid or isopropyl alcohol. Remember to apply the cleaning fluid to the cloth rather than directly onto the lens to avoid any potential damage.
SHIPPING & RETURNS
Where do you ship to?
Where do you ship to?
We offer worldwide shipping to ensure customers from around the globe can enjoy our products.
How can I track my order after it has shipped
How can I track my order after it has shipped
Once your order has been shipped, we will provide you with a tracking number that you can use to track your package online. You will also receive email updates on the status of your order and delivery.
How long does it take to process and ship my order?
How long does it take to process and ship my order?
The processing time for your order may vary depending on the item(s) ordered and the shipping option selected. Generally, orders are processed and shipped within 5 business days. Please note that shipping times may vary depending on the destination and chosen shipping method.
What is your return policy?
What is your return policy?
VOVEX rangefinders can be returned for a full refund within 60 days from the delivery date, provided they are in their original condition without signs of wear. All included accessories in the box must be returned as well.
WARRANTY
What is the warranty period for the VOVEX golf rangefinder?
What is the warranty period for the VOVEX golf rangefinder?
The VOVEX golf rangefinder comes with a one-year limited warranty from the date of purchase.
What does the warranty cover for the golf rangefinder?
What does the warranty cover for the golf rangefinder?
The warranty for our golf rangefinder typically covers manufacturing defects and faulty materials for a specific period of time. This includes issues with the device’s functionality, accuracy, and overall performance. However, it’s important to review the specific terms and conditions of the warranty provided with your rangefinder to understand the exact coverage and duration. Please refer to the warranty information included with your purchase or contact our customer support team for further assistance.
How do I make a warranty claim for my VOVEX golf rangefinder?
How do I make a warranty claim for my VOVEX golf rangefinder?
To make a warranty claim, please contact our customer service team and provide proof of purchase, a description of the issue, and any relevant photos or videos. https://vovexgolf.com/contact/
What is not covered under the VOVEX golf rangefinder warranty?
What is not covered under the VOVEX golf rangefinder warranty?
The warranty does not cover damage caused by misuse, abuse, neglect, or unauthorized repair or modification of the product. It also does not cover normal wear and tear or cosmetic damage.